PENGEMBANGAN SISTEM INFORMASI PENJUALAN DESKMAT SEBAGAI MEDIA OPERASIONAL DAN TRANSAKSI PADA HANABIRA WORKS

Hanabira Works is a local brand specializing in the sale of deskmats and mousepads.
The previous sales process, conducted manually through social media, was
considered inefficient as it required direct admin involvement in every transaction.
This study aims to design and develop a web-based sales information system to
support the operational and transactional needs of Hanabira Works independently.
The literature review covers the concepts of information systems, e-commerce, the
Laravel framework, Black Box Testing, and the ISO 9241-11 feasibility standard.
The research method used is Research and Development (R&D) with the Waterfall
development model. The system was built using the Laravel framework and
MySQL, featuring a product catalog, shopping cart, checkout, payment via
Midtrans Payment Gateway, customer authentication, order history, and an
administration panel. Testing was conducted through Black Box Testing on 58
scenarios, all of which returned Valid results, and User Acceptance Testing (UAT)
using a 1–4 Likert scale questionnaire based on ISO 9241-11 distributed to 50
respondents, yielding a feasibility percentage of 93.92% under the Very Feasible
category. Therefore, the Hanabira Works web-based sales information system is
declared suitable for use as an operational and transactional sales platform.
Keywords: Black Box Testing, E-Commerce, Laravel, Sales Information
System, User Acceptance Testing
Hanabira Works merupakan sebuah brand lokal yang bergerak di bidang penjualan
deskmat dan mousepad. Proses penjualan yang sebelumnya dilakukan secara
manual melalui media sosial dinilai kurang efisien karena membutuhkan
keterlibatan admin secara langsung dalam setiap transaksi. Penelitian ini bertujuan
untuk merancang dan membangun sistem informasi penjualan berbasis web guna
mendukung operasional dan transaksi penjualan Hanabira Works secara mandiri.
Tinjauan pustaka yang digunakan mencakup konsep sistem informasi, e-commerce,
framework Laravel, pengujian Black Box, serta standar kelayakan ISO 9241-11.
Metode penelitian yang digunakan adalah Research and Development (R&D)
dengan model pengembangan Waterfall. Sistem dibangun menggunakan
framework Laravel dan MySQL, dengan fitur yang mencakup katalog produk,
keranjang belanja, checkout, pembayaran melalui Midtrans Payment Gateway,
autentikasi pelanggan, riwayat pesanan, serta panel administrasi. Pengujian
dilakukan melalui Black Box Testing terhadap 58 skenario yang seluruhnya
memperoleh hasil Valid, serta User Acceptance Testing (UAT) dengan kuesioner
skala Likert 1–4 berbasis ISO 9241-11 kepada 50 responden yang menghasilkan
persentase kelayakan sebesar 93,92% dengan kategori Sangat Layak. Dengan
demikian, sistem informasi penjualan berbasis web Hanabira Works dinyatakan
layak digunakan sebagai media operasional dan transaksi penjualan.
Kata Kunci: Black Box Testing, E-Commerce, Laravel, Sistem Informasi
Penjualan, User Acceptance Testing